Shipping & Delivery

IMPORTANT UPDATE
Orders are currently experiencing fulfilment delays of up to 1 week due to increased order volumes and delays caused by the Pandemic. Thanks for your patience while we work to deliver your parcel as quickly as we can. 

Please allow up to 
1 business day for processing prior to being shipped. All orders placed by 8am will be shipped same day. 

We offer the following shipping option at checkout:

    Express: Estimated delivery 2-5 business days after processing

    • Free shipping on all Ookkie Skateboards
    • This is an express service
    • Processed by next business day or same day for orders placed prior to 8am
    • Shipped from Hong Kong direct to Asia

     


     Does my order need to go through customs?

    Because your order is dispatched internationally, it has to be cleared through customs. Don't worry—we'll handle it for you.

    What about duties and taxes?
    All duties and taxes for orders are included in your order total. We handle this for you which means you won't have to pay any additional duties to have your order delivered. 

    What countries we currently ship to in Asia?
    Thailand, China, Hong Kong SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, United Arab Emirates, Vietnam

     


    ADDITIONAL INFORMATION

    • We process orders Monday-Friday (excluding holidays).
    • Orders are not delivered on weekends or holidays.
    • You will receive an email with the tracking number once the label has been created for your order.
    • Orders are unable to be collected from our warehouse.
    • Orders under $50 will incur a fixed shipping fee of $5 USD. Please note, this amount may convert to your local currency.